Report a Product Fault
   
 
    If you wish to report a product fault please fill in the form below and we will be in contact within 24 hours*. Please note you will need you invoice number and an approximate date of installation.  
       
    Name:   
       
    Invoice Number:  
     
    Date of Installation:  
     
   

Address:

 
     
    Postcode:  
     
    Your E-mail Address:  
     
    Your Telephone Number:  
     
    Problem Details:  
     
       
   
 
   
* Applies to reports made Mon-Fri before 3pm. Weekend reports will be processed by 12pm Monday.
 
   
  Strata Window World, Forge Lane, Festival Park, Stoke-on-Trent, Staffordshire, ST1 5NP
Registration No.: 2016493   VAT No.: 536 8215 36
   
Telephone: 01782 279081