Order Processing

Behind the scenes at Strata we have a whole team of dedicated staff who’s job it is to process each and every order from the smallest of frames to the most complex, bespoke conservatory.

Our ultimate aim is to bring complete satisfaction to all our customers so attention to detail and accuracy come high on our priority list.

Once our on site surveyor has returned your completed paperwork our installations administrator will contact you and arrange our next available, convenient installation date and confirm all your order details in writing.

From there your order is processed and booked into our production schedules.

Any orders with special lead designs will have layouts drawn up and the customer is contacted for them to call and approve the designs.

This system is only a small part of the overall package Strata offers and complies fully to the highly acclaimed ISO 9002 quality management system.

Why
choose
Strata?

  • Successful business for over 36 years
  • Over 80% referral rate
  • All installations have assigned project managers to ensure complete customer satisfaction
  • British standard ISO 9001 accredited company
  • Planning and building regulation applications submitted and processed, where required, on your behalf
  • Computer Aided Design and interior design service available