30 years using Strata Windows

“I have used Strata for about 30 years on and off. We’ve had a conservatory, porch, windows etc and always been really pleased with their work. Recently, our porch roof got damaged and we had to have a new roof installed. I rang Strata who arranged for Darren Bloor to call. He viewed the roof and came up with a plan for replacing the roof and gave us a quote. He was very professional and friendly. We agreed to have the work done. He arranged for Russell Mountford to call and go through the plansand give us a date when the work would be carried out. He became our “go to” man. He was brilliant. Nothing was too much trouble and he answered any queries I had. The fitters, Steve and Andy turned up as arranged on the day at 8.00 am and they didn’t leave until 3.00 pm. They were brilliant. No long breaks for them, they just got on with the work at hand. Job well done and in a timely manner. They too were very friendly and nothing was too much trouble. I admit that I am a very fussy, pedantic person so there were a couple of “snagging/tweaking” issues. Again, I just rang Russell who arranged for Barry and Tim to call and fix the issues. Barry and Tim were also brilliant. Professional, friendly and did everything we had agreed needed doing. I couldn’t have asked for anything more. I am now really happy with the roof. I would highly recommend Strata. I can’t fault them. The whole company is customer focused. I shall definitely be using them again. Well done STRATA!!

Customer in Staffordshire Posted on 21/05/2024 , work completed 20/05/2024

Strata Recommended

The trader replied (on 28/05/2024)
I’d like say a huge thank you for your amazing review, your appreciation for all of our representatives that worked on your project is very much welcome. Having such kind words to endorse all our efforts makes a big difference to new customers that are yet to experience our service, your future recommendations would be much appreciated, thank you again. Regards, Rob MD@Strata.